The Palace

CoolRooms

Palacio de Atocha

A new concept of luxury hotels

CoolRooms Palacio de Atocha is a 1852 House-Palace turned into a luxury hotel, located in the center of Madrid. Its privileged localization in the District of Letters is unbeatable. A stone’s throw from the city’s major monuments, the Reina Sofia Museum, the Thyssen-Bornemisza Museum, the Prado Museum, the famous Plaza Mayor and the iconic Gran Vía, CoolRooms Atocha is at the heart of the coolest neighborhood in Madrid, according to Time Out Magazine.

Cosmopolitan and sophisticated, CoolRooms Atocha features a spectacular entrance watched over by the sculpture of the god Hermes. The 7 meters high entrance, which used to be a passage for horses carriages, now leads to a secret pool garden. Its one-of-a-kind architectural design and its harmonious style make turn it into an authentic place with soul.

Palatial
rooms

The biggest hotel rooms in Madrid

Its 34 spacious rooms offer a unique size range in Madrid and are carefully designed to let enter the light and makes a perfect match between classic and contemporary. Among them, two Coolsuites. the favorites rooms of hedonistic travelers, equipped with their outdoor jacuzzi and their own private terrace with beautiful views on Madrid skyline.

We have 34 rooms between 34 and 110m²:
5 Deluxe Rooms 34 m²
9 Premium Rooms 45 m²
9 Junior Suites 60 m²
6 Suites 70 m²
3 Master Suites 70-110 m²
2 Coolsuites 90-104 m²

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Cool
Gastronomy

El patio de Atocha Restaurant

El patio de Atocha is the place where you don’t lose the good habits.

It is the perfect fusion between traditional dishes and contemporary cuisine, whose flavors bring up sweet memories of our grandmother’s meals. And all of it with the best seasonal product and very little handling, combining traditional techniques with current concepts such as slow food or organic gastronomy.

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Cool
Areas

Unique corners and details

CoolRooms Atocha spectacular entrance watched over by the figure of the god Hermes: symbol and witness of the most amazing stories and secrets that took place in this 1852 palace.

The ancient horse carriage passage, the secret garden with a plunge pool, the well-preserved staircase or the iconic Suite 19, the hotel’s events room, are some of these unique corners.

Lay back on your chic sun lounger with a cool drink in hand and transform an ordinary afternoon into an elegant poolside gastronomic experience.

DISCOVER POOL GARDEN

Be Cool

The luxury of being Cool. Come with us to live an unforgettable experience, we are waiting for you.

CoolRooms Atocha offers a non-stop 24 hours reception service with a personalized attention and a concierge service available for anything you might need before and during your stay. Our team will assist you in finding the coolest luxury experience for you. We offer private Harley-Davidson ride in Madrid, private photoshoot sessions in the picture-perfect spot of the city, mindful yoga classes in our pool garden, private training classes, tastings, gastronomic experiences and special benefits in the most exclusive events of the city such as ARCO, Mercedes-Benz Fashion Week Madrid, Madrid Open…

Cool
Experiences

Madrid Cool Photographer
Personal Trainer
Yoga Sessions
Personal Image Advisor
Gastronomic
CoolTastings

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Offers and
Vouchers

Really Cool.

CoolRooms Atocha is not only a luxury accommodation, it is an unforgettable experience and offers exclusive offers and vouchers to give the most cool present. Romantic vouchers to fall in love, cash vouchers to redeem them for accommodation o for any of the services or experiences that we offer. You only need to select the voucher that you want and give us the name of the person you want to surprise. Give the present to be Cool.

Book directly with us and enjoy many advantages

Best rate guarantee

Exclusive rates and promotions

Better cancellation conditions

FREE Modifications

Welcome amenities in room

Safe transactions

Special discounts on supplements and extra services

BOOKING

Fantastic stay at CoolRooms Palacio de Atocha.The staff were so kind and helpful, and they gave me multiple excellent tapas recommendations. Location perfect, situated close to all three museums, Plaza Mayor and excellent restaurants.Bedrooms are massive, with lovely bathrooms and everywhere was spotlessly clean. Would highly recommend this hotel.

Sarah Hodgson
6/14/2023

Loved it!

toby kenyon
6/14/2023

Beautiful, clean and comfortable rooms. Service was amazing.Location was a little loud but within walking distance to the places we wanted to go.

Kelly Mendoza
6/14/2023
We absolutely loved our stay. The staff is phenomenal! They all went beyond to assist us with outings and service. The breakfasts were amazing. My one suggestion is you provide more space/drawers for luggage and toiletries. We were concluding a two week plus vacation and we had stuff. There wasn't enough space to tuck away our bags. Otherwise a FANTASTIC hotel and I've already suggested your place to friends traveling in the fall!

Jeannine S
6/14/2023

Best hotel in Madrid. Very kind. Great location and great room too!

R Hi
6/07/2023

Gran hotel

Juan antonio Cantarero estremera
6/07/2023
Amazing experience in CoolRooms. The room is definitely the biggest I've ever stayed in, and to have this in a great location, so close to Plaza Mayor is incredible. The pool was so relaxing to lie beside and it was great to get drinks and snacks service from the staff, who were all so attentive and helpful throughout my stay.

david cairns
6/07/2023

A wonderful boutique hotel. The staff were warm, friendly and helpful always. Rooms are gorgeous with great little touches. Walking distance to everywhere you need to be and the breakfast was delicious and generous. We loved out stay.

Kat John
6/07/2023

I LOVE THIS HOTEL. BEAUTIFUL MASSIVE ROOMS. GREAT LOCATION. BEST HOTEL EXPERIENCE EVER.

Ann Neufelder
6/07/2023
We just came back from 4 days in Madrid, and this hotel greatly contributed to this memorable holiday. What stood out the most was the friendly service from each and every single member of the staff, who always did their best for us. We've stayed in many 5 star hotels that didn't compare in service.We of course also loved the high quality breakfast, our suite and the central location to discover the most beautiful parts of Madrid on foot. We will be back!

CM W-D
5/31/2023

I was pleasantly surprised when our driver dropped us off for our one day/night experience in Madrid. The hotel is beautiful, the front desk personnel are extremely warm and friendly and immediately ushered us to our room. First impression of the room was its incredible volume with 12-14 foot ceilings, beautifully appointed very spacious and comfortable. The king size bed was perfect especially the quality of the pressed sheets. The bathroom was very customized with high end quality finishes, an over sized walk-in shower and the Molton Brown soaps/lotions were a nice touch. I thoroughly enjoyed the hotel, the easy walking to sites, restaurants on every corner and fantastic shopping. I would highly recommend staying here and plan to come back for a longer stay.

Fred Dougherty
5/21/2023

You never know what you’re going to walk into when you check into a hotel. Sometime abject horror, other times joy. In the case of Cool Rooms, it was an over abundance of joy.The room we had (a Junior Suite E3) was enormous with a fantastic shower and bathroom. Though the bed was a bit too firm for my wife’s taste, it was large and fitted with high end linens.The staff couldn’t be more helpful, the breakfast is fantastic, and I could not find one thing wrong with out stay here. Cool Rooms is cool!

Tom Vickers
5/21/2023
Love it in every way, excellent location accessible to restaurants and shops by foot. Literally, we just toured the city via jogging 😅. This hotel was a castle originally and they kept the heritage. The staff are friendly and helpful. The room is spacious with a comfy king size bed. The rain shower is the best among all other hotels I stayed before. I would say this is a 5-star hotel instead of 4.

Louise Chiu
5/21/2023

The whole feeling of the hotel and staff is positive and service oriented. We would definitely recommend it to others and would return on our next visit to Madrid.

Dave Rossetti
5/21/2023

This place is amazing. We stayed in junior suite: it didn't feelvery junior, it was enormous. The service levels were also second to none. Coolrooms is staffed by incredibly nice, helpful people. The location is also fantastic. We took a couple of cabs but spent most of the long weekend walking.

john richardson
5/21/2023
We loved our stay at the CoolRooms Palacio de Atocha. The building is fabulous, the service, nice and friendly, the setting, beautiful and calm. It is located in an interesting neighbourhood minutes away from major attractions. We found nice restaurants around and at the hotel, great tapas at the bar next door and finishing the night by the pool was lovely.The rooms are well appointed and the bathroom was roomy with a large enclosed shower. The breakfast was aplenty and served in the nice enclosed pergola by the pool.All and all, we loved our stay at the CoolRooms Palacio de Atocha and highly recommend the hotel.

Lynn Bilodeau
5/21/2023

Wonderful experience in a beautiful hotel. Front desk staff were friendly and helpful.

C Ariz
5/21/2023

Love the aroma of the room and all the amenities. Spacious room. Love the dim light very romantic.Comfy bed. Good soundproofing.

Vicky Yung
5/21/2023
One of the best hotels in Madrid! Every time I go to Madrid, I stay at Coolrooms. The location, the rooms, the patio, the staff,... everything is from another level!

Stefan Van de Poel
5/21/2023

This hotel is beautiful, in a great part of town, but most of all the staff was friendly and helpful.

Mark Paul
5/21/2023

Absolutely brilliant place to stay. The staff were so helpful at organising tickets to places we couldn’t have got into on our own. Great food, service and beautiful rooms all centrally located in Madrid. Would highly recommend it and will come back again.

Sally Rennoldson
4/21/2023
Wonderful service from everyone on the team. Huge room, high ceilings and a king size bed. The bathrooms don’t have a bathtub unless you purchase the more expensive suites. Our room has two side by side rainfall showers.The quality of sleep is perfect.The breakfast is relaxed and more than enough food to keep you going throughout the day.The front desk team is awesome. Always smiling and willing to assist. Everyone was great. Special shout out to Joe who helped us with online train tickets and to Christian who gave us a detailed walking map - hand drawn, which we used throughout our stay.The bar service poolside is a lovely way to unwind after a day of sightseeing in Madrid. Everywhere within the city center is an easy 10 - 15 minute walk. The Prado is 10 minutes, as is Retiro Park and the Botanical Gardens.

Georgia Little
4/21/2023

I recently stayed at CoolRooms Palacio de Atocha while in town for a business conference and was very impressed by the hotel, the rooms, the staff, the food, and the service! Immediately upon our arrival, we were greeted by a smiling staff that grabbed our heavy bags and helped get us settled into our room. Even the hotel GM made sure to introduce himself, and ensure we were properly taken care of.The hotel itself is very cute, with fun moody and playful details that added to the experience and the brand of being "cool". Our room was spacious and clean and also very cool with its beautiful spanish tiles and pleasant views of the pool area. They include high quality hair dryers and straightening iron in the room as well and brought us a steamer upon request for our formal clothing that got wrinkled during our travels.When dining in their restaurant, the staff were quick to greet us, helpful with guiding us with our menu preferences, and timely with service. The food was excellent!The location of the hotel was also perfect for us, as most of what we wanted to see was either within walking distance, or a quick 15 minute taxi or Bird scooter ride away! The hotel was about 8-10 minutes from the train station and about 10-15 minutes away from the Royal Palace, depending on the flow of traffic at the times we went. The amazingly helpful front desk staff pulled out and marked maps for us, assisting us in our adventures and planning.I highly recommend CoolRooms Palacio de Atocha and will absolutely be staying here upon our return! Thank you again team, you were the best and a huge part of our positive Madrid experience!

Jessica Kuipers
4/21/2023

Very cool hotel in a beautiful city.

Janet Crame
4/21/2023
Beautiful rooms, excellent location, warm and friendly staff. They were happy to call places for us to make reservations for dinner and flamenco. They were sweet to our children. A unique and memorable hotel.

Peter Borten
4/21/2023

The guys here know what they are doing. The service is exceptional, the place is clean and beautiful, and the breakfast is good. The location is excellent, we walked almost to any place we planned. Totally recommend.

david aharon
4/21/2023

Nice boutique hotel in a perfect location. Rooms are airy and lovely, the staff are kind and accommodating. We were celebrating our anniversary and found a handwritten note on our mirror along with a bottle of Cava and some chocolate covered strawberries! Lovely. Everyone went out of their way for us and we appreciated it a lot. Walking distance to all the museums, lots of restaurants and shops...just ideal for us. I was also doing work while there and found it an easy base for meetings. Lots of spaces to meet and talk, and good location.

Lorie Loeb
4/21/2023
I love staying at this hotel. The rooms are enormous and have incredibly comfy beds and wonderful bathrooms. Love the coffee amenities in the rooms as well. Most importantly is the staff - they are so nice and very helpful. Really go out of their way to make sure the visit is a good one. I'll be back for sure!

Alison Beckett
3/21/2023

This beautifully designed hotel has it all, fabulous customer service, central location, delicious breakfast, gorgeous rooms and amenities. When was the last time you experienced evening turn-down service? Honestly, one of my best hotel experiences!

catherine mendoza
3/21/2023

This is an absolutely stunning hotel. Cannot fault the decoration. Above all the service is the best I ever had. And I’ve been to 5 star palace. Relaxed yet professional.Location is great, the outside dining area is very well done. And value for money is absolutely unbeatable.

Antoine Ferrere
3/21/2023
Great hotel with excellent rooms in the center of Madrid. Service was at a very high level too. If we'll ever get a chance of visiting Madrid again, CoolRooms it will be!

Niels van Oostenrijk
3/21/2023

What a wonderful experience. The location si very good. The rooms are fantastic. Great dining, whether at the pool patio or in the restaurant on the main street, awesome. But what is truly excellent is the staff. They all went out of their way to make our stay wonderful. Thank you. We will visit again

terka Marek
3/21/2023

Great hotel. Very attentive staff. Rooms are enormous as are the bathrooms. Will return.

Ben Walker
2/21/2023
My wife and I stayed at the CoolRooms in the Palacio de Atocha during our honeymoon in Madrid, and it was one of our best hotel experiences ever. The hotel is absolutely beautiful, and the rooms are very spacious, elegantly designed, and have all the amenities you would expect for a 5 star hotel.All the staff are incredibly friendly, and the concierge in particular went out of their way tomake our stay a memorable one. I would not stay anywhere else in Madrid!

Zaid
2/21/2023

Beautiful hotel! Amazing service! In a location close to museums, shopping and restaurants.Highly recommend!!

Nomi Terk
2/21/2023

Beautiful boutique hotel with really „cool rooms“. In the middle of the city. Amazing, friendly, helpful and customer-oriented staff. We had a great stay here!

Evgeny Polynski
1/21/2023
I cannot express enough how wonderful the management of this hotel is. The hospitality is top-notch, with employees that are friendly and exuberant. I have been all over the world, but never had such a remarkable experience until now! This was our second visit and they still managed to make us feel warmly welcomed; they even remembered which room we had stayed in previously and when we arrived! I really encourage anyone heading to Madrid to look into this place - you won't be disappointed!

Mohammed AlSane
1/21/2023

The ultimate place to feel at home in Madrid. Location is great. Famous museums and attractions like palace and plaza mayor are on walking distance wheras luxury shop area of Salamanca only 10 taximinutes away.The hotel is a quiet oasis within the lively surroundings of the city center. Great spacious soundproof rooms, nicely decorated according to latest interior design. It is all about details like the Molton Brown stationaryBiggest differentiator to other hotels however is the very friendly and passionate staff who are really working as a team to give the guests the best ever experience. Definetly would go back to Coolrooms Palacio Atocha

edo beukema
1/21/2023

This is without a doubt, the absolutely best hotel I’ve ever stayed at. The rooms are clean, large, spacious, opulent and so luxurious - they’re thought of everything when it comes to the design and servicing of the rooms (even had a GHD straightener and blow dryer in the rooms). It is worth every single cent you pay!There were also just little touches that they did which made the entire stay feel even more special and luxurious (like the nightly turn down service and little gifts for Xmas).The breakfast is also the BEST I’ve ever had - it’s located in this beautiful glass room and everything that came out of the kitchen was high quality, fresh and absolutely delicious! Super plentiful too. You absolutely cannot miss it.And last but not least, possibly the best thing about this place is the staff. The front reception staff were so passionate and enthusiastic about ensuring that you had a tailored and special trip - they gave us so many recommendations for places to eat, things to do etc and were always so so kind, helpful and friendly. The breakfast staff always remembered what I liked and even reminded me when I forgot I don’t like tomatoes :)This place is so special, I cannot recommend it enough. We will definitely come back and definitely stay at their other locations. Also I don’t ever write reviews but this hotel was such a standout that it deserved it.Tamina & Anas

Tamina Mehraby
1/21/2023
We stayed there in first week of December, four nights. Group of four couples.At the reception we've got a very warm welcome and guided tour "know your hotel" while waiting for the rooms to be ready (we arrived two hours before check-in time).Rooms was quite big, very clean and well equipped for relax and pleasant stay. The interior design is modern, interesting and in some rooms unusual - with pretty transparent glass wall between the bathroom, toilet and the living area.Breakfast al-a-carte is good, Egg Benedict is highly recommended.We had dinner one evening in the hotel - was very tasty, price reasonable and vine cart pretty good.Location is very good as well - all significant tourist and shopping points was in a walk distance (10-20 minutes mostly).Hotel's staff is very nice, professional and helpful. We've got an issue with our luggage (lost by airline) and they did all what was possible to help us , including daily calls to the airport and airline customer support. From very first day they remember that we're group of friends and every morning they've made a table especially for us (8 persons).Bottom line - we've had really good time in this hotel.

Artur Botoshansky
12/21/2022

What an amazing stay at this luxury Palace. Beautiful rooms and great service! They helped us celebrate our honeymoon in style!!!

Nicholas Szirmai
12/21/2022

Magnificent hotel. Clean, quiet. Excellent location. The service staff is beyond praise. Excellent breakfast. Special thanks to the waiters at breakfast.

Evgeny Lebedinsky
12/21/2022
We have stayed there for two nights, the service and location both were excellent. I would like to thank Diego who really took good care of us. This hotel is very comfortable & classy; closed to all happenings in the city centre of Madrid. Whenever I will be in Madrid, I will be staying there again. Thanks

Mohammad Aman
10/21/2022

Perfect location, high-end rooms. Got a free upgrade to a suite.

Matthew Thompson
10/21/2022

Beautiful, well located and nice staff.Will stay again.

A Raf
9/21/2022
Clean, service was amazing. Chic and near the center

Nel A
9/21/2022

Amazing hotel, room was fantastic, breakfast great and staff super friendly and helpful !!

Adrian Morgan
9/21/2022

Ambiente agradable, estancias decoradas con gusto, amabilidad y atención excelente del personal.

Carles Salafranca Porcar
9/21/2022
The rooms were beautiful and elegant suites, huge bathroom, comfortable king bed, and with such attention to details that please people that stay there. We also had dinner in their poolside restaurant which was the best dinner we had in Spain.

Cynthia
9/21/2022

This interior of this hotel is so dreamy and luxurious. The breakfast is delicious also, they bring you pastries, fruit, yoghurts and breads and then you can order egg dishes or pancakes from the menu. Location is perfect also!

Rochelle MB
9/21/2022

I can not say enough wonderful things about this hotel. My husband and I have traveled all over the world and this hotel was easily one of the best experiences we have ever had. The rooms were spacious, clean, unique and comfy. The service was impeccable. The staff was kind, professional and full of energy. Every detail flawless. Bravo!

Delaney Elliott
8/21/2022
I was on my honeymoon from April 2nd - 4th, 2022. At first glance, this place does not look all that special, considering it is literally a hole in the wall. Once you pass the doors and see the entrance and lobby area, you begin to see the history expressed throughout this hotel. I do not know how the regular rooms look like, but the junior suite was magical. I tried to get the Master, but it was out of my price range. The Junior was more than enough space. The bathroom was super spacious...excellent for 2 people. The location of this hotel is prime. The bell boy gave us a few go to spots, and aren't very touristy and the places showed (they weren't packed). This was the biggest surprise: because we flew in so early, and were out all day discovering, we were exhausted at 8 pm and just wanted to be in the room. We ordered room service. It was the BEST thing we did. The food was.....6 stars out 5. I can't stop talking about the amount of food, the quality, taste and price of it. Compared to other room services (out of 100 hotels or so) this one is the best for sure. I felt like I was in Spain being in that hotel. Highly recommend this hotel!

Nelson Estevez
8/21/2022

Beautiful high ceiling room and impeccable cleanness and service. Great location and I will go back when visiting Madrid next time. They even accommodated us with two separate twin beds which is hard in Europe since twins usually are side by side together

Shu Guice
6/21/2022

Just finished a 12 night stay at Palacio de Atocha. Rooms are indeed “Very Cool” and comfortable. Linens and amenities are top notch. Breakfast is simple, but super fresh and baked goods are outstanding. New outside terrace covered and heated for those special nights or a cigar.I must say, the best part of our stay was the people, Diego, Patricia 1, Patricia 2, Christian, Alvarro, Mathias and Alexi are wonderful people always willing to be of service. I ammissing a few names for sure, but everyone was amazing. Location is also right in the middle of Madrid. Highly Recommended.

John Brown
6/21/2022
Incredible hotel, nice service and great team of employees, we did an event in the garden and it was amazing

Francisco Machado
6/21/2022

We had a fantastic stay at this beautiful hotel during our first trip to Madrid. Every detail of the room was stunning and the hotel is absolutely beautiful. We have stayed at many, many hotels while traveling and this was by far one of our favorites. The bed was so comfortable, the lighting perfection, and the shower was heavenly. The room overlooking the courtyard was a nice touch and the history of the restored palace is remarkable. While staying, I had a bicycling injury and unfortunately had to make a trip to the Hospital. The staff was so helpful and made sure that I was well taken care of (thankfully it was just a sprained wrist). We also enjoyed breakfast at the hotel and loved everything about it. We would stay here again and again — it’s truly a gem. Thank you Cool Rooms for making our trip so special!

Marjorie Behm
6/21/2022

Marvellous hotel, I wish I could give them 6 (or even 7) stars. Everything was perfect: total noise isolation, a climatisation that you don't feel as draft, perfect housekeeping, wonderful staff etc. etc. So far, Mandarin Oriental and Ritz Doha were our reference hotels for "perfect" hotels. Now, CoolRooms Atocha joins this group.

Peter Riedlberger
6/21/2022
ABSOLUTELY FABULOUS! What a wonderful hotel. The room was very large with a high ceiling and a very modern design look. Our room overlooked the pool and the courtyard. The service was above and beyond from directions to restaurant recommendations. The staff was always friendly and energetic. The small restaurant terrace was beautiful. The food and service special. You may also eat and drink at the pool. One of the best hotels I have stayed at. Do not miss it. A special thank you to Diego for all of his help.

Paul P
6/21/2022

We stayed here for a couple of days after we got married and it was really lovely. Great staff, nice pool out the back and great location. Cocktails are tasty too! Highly recommend staying here for a couple of nights if in Madrid.

Samuel Lehane
6/21/2022

Fabulous well appointed suite in the heart of Madrid with the most accommodating and friendliest hotel staff. Very nice touches throughout the suits including chocolates on pillows. The super king bed was super comfy and spacious and bathroom was generous with a double shower and double basin. The only improvement could be to heat the pool year round for guests and to light up the corridors a little more. Will be back!

Ricky Scott
6/21/2022